Client Services

Accounts/Passwords, Email, Software & Hardware, Training

CAITS provides services related to the support of desktop hardware, software, printers, mobile devices, account administration, and other technologies utilized by our clients.


Need IT Assistance?

You can reach CAITS by phone or email.


The CAITS Support Center is open from 6:30 a.m. – 8:00 p.m. Monday – Friday.


For emergencies please call (317) 274-5336.


For non-critical help please send an email to CAITS@iu.edu.


You can also submit a non-critical service request directly by clicking on the button below:

Service Request »


We also provide on-site support in the following specific buildings:

  • IUPUI Campus - RG, Senate Ave, Gatch Hall, Med Library, IUSD
  • IUB - MedSci & Optometry

CAITS Resources